Airline index

You may encounter some problems with air travel when you have a lung disease. However most people with lung conditions are now able to safely enjoy the benefits of air travel if they plan what they will need in advance. We have produced a database to help you to plan your air travel.

In this database, airlines are listed from A to Z. You will find the contact details and individual oxygen policies for passengers for each airline.

Please note that this airline index was last updated in August 2019.

Air Horizont
Air Horizont

Air Horizont

Find a link to the online contact form here.

Oxygen or air, gaseous, cylinders required for medical use requires approval from the airline. It is permitted as checked baggage or carry-on baggage.

Note: Liquid oxygen systems are forbidden for transport.The cylinder must not exceed 5 kg gross weight.

For further information please contact the airline directly.


http://airhorizont.com/ @airhorizont_
Air Iceland Connect
Air Iceland Connect

Air Iceland Connect

Air Iceland Connect does not provide oxygen on board their aircraft. However, if you inform them whilst booking, the following portable oxygen concentrators are permitted on board:

  • AirSep Lifestyle
  • AirSep freestyle (Only devices that are marked RTCA/DO-160D Section 21 Category M Compliant)
  • Inogen One
  • SeQual eclipse
  • Respironics, EverGo

Use is allowed at all points during the flight, and they do not affect the rules regarding number of hand baggage on board. Passengers must have a sufficient amount of extra batteries for the flight and allow for unexpected delays, they must also make sure that the extra batteries stored in the luggage is packed in a way that there is no risk of short circuit. 

Air Iceland Connect also asks that passengers provide a signed physician's note with the following information provided which must be kept with them during the flight: 

  • The user of the device has the physical and mental ability to see, hear and understand the warning signs of a device and is able, without assistance, to take appropriate measures to respond to these warnings
  • Information about whether you need oxygen for all or part of the trip
  • Specifies the maximum oxygen flow rate corresponding to the pressure in the cabin of the aircraft under normal conditions

 


https://www.airicelandconnect.com/ @airiceland +354 570 3030
Air Italy
Air Italy

Air Italy

Portable Oxygen Concentrators

Patients can use a Department of Transportation approved battery-powered portable oxygen concentrator, enough batteries are needed to last one and half times the anticipated duration of the flight. While you are in the airport waiting for boarding, you might be able to plug the portable oxygen concentrator into an electrical outlet to save your battery power. Assistance must be approved by assistenzespeciali@meridiana.com by sending them an email with technical sheet of the POC.

Oxygen therapy provided by Air Italy

These assistances are available only from/to Sardinia

Air Italy provide oxygen on board at no additional cost but it must be booked at least 72 hours before the flight. Oxygen can only be provided at a flow rate of maximum 4 litres per minute. A medical certificate in 3 copies will also need to presented during check-in. Air Italy offers masks only, in addition, patient may allow to bring and use your own mask. The in-flight oxygen arrangements will be confirmed one day before your flight

Oxygen tanks

The Federal Aviation Administration (FAA) prohibits travelers from carrying their own partially or completely filled oxygen tank or liquid oxygen tank aboard commercial aircraft. However, Air Italy permits passengers to bring empty personal oxygen equipment on board or as checked baggage.


http://www.airitaly.it/ @air_italy_ +39 0789 52682 assistenzespeciali@airitaly.com
Air Leap
Air Leap

Air Leap

Air Leap allow passengers to bring portable oxygen cylinders on board their aircrafts. However, they ask that passengers inform them that they will be travelling with this equipment no less than 48 hours before departure by emailing them at support@airleap.se


https://www.airleap.se/ 08-639 85 38 support@airleap.se
Air Malta
Air Malta

Air Malta

Portable Oxygen Concentrators

Most recent POCs are approved to be carried-on. The passenger will however need to send Air Malta a reference to the POC so they double check with their flight safety officer. If it is to be used on board, a MEDIF certificate will need to be filled and signed by the passenger and their general practitioner, and then approved by their airline doctor. A €15 fee will apply and is to be pre-paid by credit card.

Oxygen therapy provided by Air Malta

Air Malta will accomodate the need for in-flight oxygen, yet as supplies are limited they ask that passengers first contact their Medical Help Desk on +356 22999296, or medical.airmalta@airmalta.com. This service is provided at a fee of 115 per sector and must be paid in advance by credit card. They recommend that you contact your health insurance or private health care provider about the possibility of having these costs refunded. A MEDIF certificate will need to be filled and signed by the passenger and their general practitioner, and then approved by their airline doctor.

 


http://www.airmalta.com/information/customer-support/special-assistance/passengers-with-medical-needs @AirMalta +356 22999296 medical.airmalta@centrecom.eu
Air Mediterranean
Air Mediterranean

Air Mediterranean

We do not have an up to date oxygen policy for this airline. Please use the contact details on the right to speak to the airline directly.


https://www.air-mediterranean.com/ @Airmediterra +30 210 89 47 373 info@air-mediterranean.com
Air Moldova
Air Moldova

Air Moldova

Air Moldova requests that passengers with serious medical conditions contact their customer support center at +373 22 52 54 54 for detailed information.

Please note that, under certain circumstances, medical clearance may be required from the passenger`s doctor.


http://www.airmoldova.md/ @AirMoldova_9U + 373 22 52 55 02 info@airmoldova.md
Air Pink
Air Pink

Air Pink

We don’t have an up-to-date policy for this airline. Please use the contact details on the right to speak to the airline directly. 


http://www.airpink.com/ +381 11 39 10 100 / 101 info@airpink.com
Air Serbia
Air Serbia

Air Serbia

Passengers who require oxygen or wish to take their own portable oxygen concentrator (POC) require medical clearance to fly with Air Serbia.

Air Serbia are able to provide oxygen on board at a flow of 2 or 4 litres per hour. A fee of 50 EUR per flight is charged for this. Air Serbia require at least 24 hours notice to provide oxygen. Medical approval for this from your doctor is required before a ticket is issued. 

A completed MEDIF form and a letter from your doctor stating you are fit to fly must be returned to an Air Serbia sales office or via email( special.assistance@airserbia.com) no less than 48 hours before flying. 

 


https://www.airserbia.com @air serbia + 381 11 311 21 23 special.assistance@airserbia.com
AirBaltic
AirBaltic

AirBaltic

airBaltic provides supplemental oxygen free of charge, but it cannot be used during takeoff and landing. A Medical Information Form must be filled in by the passenger's physician and submitted at least 2 working days before the flight's departure. The supplemental oxygen will only be available on board the aircraft, which means that the passenger must make additional arrangements if oxygen is needed whilst at the airport or during a transfer. Passengers requiring supplemental oxygen must be accompanied by qualified medical personnel.

If passengers plan on bringing portable oxygen concentrators onto their flight, they must first receive clearance from airBaltic. Concentrators are transported free of charge. Concentrators must be self-powered with fully charged batteries (no more than two batteries in a passenger's carry-on baggage), airBaltic must be notified to the type of batteries used and clearance must be given. Medical devices must adhere to airBaltic's carry-on baggage dimension requirements (55x40x23 cm).


http://www.airbaltic.com/en/index @airBaltic +371 6700 6006
Albawings
Albawings

Albawings

Albawings does not undertake the transport of oxygen.
Breathing aids that contain compressed gas or liquid oxygen cannot be taken onboard.

For further information please contact the airline directly using the ocntact information provided to the right. 


www.albawings.com +355 (0) 45 800 100 info@albawings.com
Alitalia
Alitalia

Alitalia

Alitaia provides oxygen therapy to their passengers who need it, they ask to be contacted about your needs at least 48 hours before deperature. If you need oxygen equipment on board you must request it in advance. They can only provide oxygen to one passenger per flight so availability may be restricted. The Medical Information Form (MEDIF) needs to be completed by your doctor and sent together with Form A "Information for customers requiring special assistance" signed by you.

Alitalia standard continuous flow is 4/ltm. Contact Alitalia to check whether it is available on the aircraft you are planning to fly on. They cannot provide oxygen on the ground at any airport.

For further information use the contact information provided. 


http://www.alitalia.com/ @Alitalia 03335 66 55 44
American Airlines
American Airlines

American Airlines

Phone numbers for different countries outside the UK are available here.

American Airlines do not provide oxygen for passengers, nor do they allow passengers to bring their own oxygen on board, only portable oxygen concentrators (POCs). 

American Airlines allows passengers to bring POCs, and suggests that you check in at the gate at least an hour before scheduled boarding so that an agent can:

  • Test that you can operate the POC and respond to its alarm
  • Explain the phases of the flight when the POC will be operable
  • Check your supply of fully charged batteries to power the POC no less than 150% for the duration of the flight and ground connection time (including unanticipated delays)

They also ask that the passenger adheres to the following requirements:

  • POC must fit underneath the seat in front of you
  • You can't sit in an emergency exit, bulkhead or any seat that blocks another passenger's aisle access if you have a POC inflight
  • You may use your POC while moving about the cabin as long as the "fasten seatbelt" sign is not illuminated

For battery operated mobility devices, contact Special Assistance to make sure the battery type is approved for travel and for any other special assistance travel requests.

POCs that cannot be used in-flight

FAA Regulations prohibit the use and transportation of other personal oxygen units, including those that contain compressed or liquid oxygen because they are classified as hazardous materials. POCs must be free of oil, grease or other petroleum products, in good condition, free from damage or other signs of excessive wear or abuse. SeQual Eclipse (models 1000, 1000A, and 1000B) and SeQual Eclipse SAROS may not be used on Republic Airlines. These models are too large to fit under the seat for use on board the aircraft. These models may be transported in the cabin as assistive devices and stowed in the overhead compartments but cannot be used on board the aircraft.

 

 


https://www.aa.com/i18n/travel-info/special-assistance/mobility-and-medical-devices.jsp @AmericanAir 0207-660-2300 (UK) https://www.americanairlines.co.uk/contact/forms?topic=DA#/
Armenia Aircompany
Armenia Aircompany

Armenia Aircompany

Armenia Aircompany allows small oxygen cylinders considered for medical purposes to be carried in checked baggage in limited quantities. 

For further information please contact the airline directly using the contact details to the right.


https://www.armeniafly.com/hy @ArmeniaAir +374 (60) 517-777 info@armeniafly.com
ASL Airlines Ireland
ASL Airlines Ireland

ASL Airlines Ireland

ASL Airlines Ireland is a subsidary of Aer Lingus. Oxgyen is available on request through Aer Lingus. See the oxygen policies for Aer Lingus below.


Aer Lingus provides oxygen on board their aircraft at an additional cost of €150/£140/$180 per flight. Only one request can be accommodated per flight. The following exceptions apply:

  • Oxygen is not supplied in the Business Class cabin of their transatlantic A330/332/B757 aircraft (aircraft frequently used for flights between Ireland and North America), but oxygen is available for the economy cabins in this aircraft. 
  • 757 aircrafts only accommodate 2l.
  • No request for 4 litres continuously/intermittently will be accepted on flights between Dublin and San Francisco, Athens, Bucharest, Bourgas or any of the Canary Islands due to the duration of the flight and aircraft type.

Medical clearance is also required and you will need to contact Aer Lingus Special Assistance at least 48 hours before you intend to fly, either by telephone or their online special assistance request form. Medical clearance is required also for asthmatic guests who require oxygen or whose condition has deteriorated in the previous 48 hours. 

Passengers cannot bring their own oxygen on board or as checked baggage. Aer Lingus permits the use of FAA-approved POCs. A list of POCs allowed can be found on their website under Special Assistance> Medical Conditions> Carriage of Medical Equipment. Aer Lingus does not provide any on-board power sources for assistive devices so passengers are responsible for providing batteries with enough life to support their trip. Guided by FAA battery requirements an assistive device user must have 150% of their actual flight time in battery time at all time. 


http://www.aslairlines.ie/ @AirContractors +353 1 812 1900 infoireland@aslairlines.com
Atlantis Armenian Airlines
Atlantis Armenian Airlines

Atlantis Armenian Airlines

We don’t have an up-to-date policy for this airline. Please use the contact details on the right to speak to the airline directly.


http://www.atlantis.am/ (374 60) 40-40-40; (374 60) 40-11-11 info@atlantis.am
AtlasGlobal
AtlasGlobal

AtlasGlobal

AtlasGlobal may provide oxygen upon request but will not allow passenger's to use their own oxygen equiptment. 

Oxygen tank carriage requests should be made at least 48 hours before departure by calling the call center 0850 222 00 00 or by your travel agency. While making the reservation, it must be stated if the passenger requires supplemental oxygen and how many litres. We would require a medical certificate issued a maximum of 10 days before departure by your physician to certify fitness to travel as well as the need for the patient of oxygen amount indicated in liters per minute. The medical certificate mentioned above must be written either in Turkish or English. The patient should be accompanied by medical companion, Atlasglobal would not provide this service. The fee for oxygen carriage is 50 TL in domestic flights and 50 USD in international flights.

The passenger's own oxygen tank could not be accepted in cabin. It could be carried only if they’re completely empty. 



https://www.atlasglb.com/en @Atlasglobal 0850 222 00 00 https://www.atlasglb.com/en/contact-us
Aurora
Aurora

Aurora

Aurora is a subsidary of Aeroflot. The oxygen policies for Aeroflot are listed below, however, Aurora does mention on their website that portable oxygen concentrators (with dimensions not greater than 55 x 40 x 20 cm) may be shipped in excess of the free carry-on baggage allowance free of charge as carry-on items (one-per-passenger)


 

Requests for special services can be made over the telephone (+7 (495) 380-35-85) or using a customer request form on the Aeroflot website.

Portable Oxygen Concentrators

Passengers may carry POCs in addition to their carry-on baggage free of charge. Requests to carry a POC must be made no later than 48 hours before departure, and carriage will be confirmed after the request is granted. When making a request you will be asked to provide the following information:

  • Make and model of the device
  • Type of disposable or rechargeable batteries the device uses
  • Whether the device is needed constantly or periodically

The POC must not exceed 55x40x20 cm in size and the batteries charged to last the duration of the flight. After check-in, the POC shall undergo a security check for items and substances prohibited for carriage by air. The passenger also needs to provide transport documents (the datasheet and certificate of registration) for the concentrator.

Medical oxygen

Aeroflot does not provide oxygen cylinders, but passengers may carry portable oxygen cylinders as long as each cylinder does not exceed 5kg in weight. Requests to carry the cylinders must be made no later than 72 hours before departure, and carriage will be confirmed after the request is granted. When making a request you will be asked to provide the following information:

  • Number of oxygen cylinders
  • Number of accompanying persons (medical professionals)
  • The presence of required additional medical equipment; its size and weight
  • Particular aspects of using the additional medical equipment (whether it is mains or battery powered, what type of batteries it uses)
  • Contact information

Passengers can carry oxygen bags for medicinal use if a medical certificate, authenticated with a seal, is provided. The oxygen bag shall not exceed the size limits established for carry-on baggage so that it can be safely stowed away under the seat in front during takeoff, descent and landing.

Passengers can carry portable aerosol oxygen cans fitted with breathing masks (oxygen-nitrogen mixture) for medicinal use without advance notice, if a medical certificate, authenticated with a seal, is provided.

After check-in, the oxygen therapy equiptment shall undergo a security check for items and substances prohibited for carriage by air. The passenger also needs to provide transport documents (the datasheet, certificate of registration, technical inspection certificate, and medical certificate authenticated with a seal) for the equiptment. 


https://www.flyaurora.ru/en/ @Aurora_Airlines 8-800-250-49-88
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