Airline index

You may encounter some problems with air travel when you have a lung disease. However most people with lung conditions are now able to safely enjoy the benefits of air travel if they plan what they will need in advance. We have produced a database to help you to plan your air travel.

In this database, airlines are listed from A to Z. You will find the contact details and individual oxygen policies for passengers for each airline.

Please note that this airline index was last updated in August 2019.

Austrian Airlines
Austrian Airlines

Austrian Airlines

Personal oxygen equiptment

Passengers may use personal oxygen concentrators (POC) which have been tested and approved by Austrian Airlines technical department. Please provide adequate notice should you wish to take your private oxygen with you. Gaseous oxygen or air cylinders for medical use up to a gross weight of 5 kg may be transported in carry-on baggage or in checked baggage. Onboard use is not permitted. The transport of liquid oxygen is prohibited. 

Oxygen therapy provided by Austrian Airlines

For additional medical oxygen on board the Wenoll device, WS120, will be provided. A fee is set at 175 for short-medium range flights, and for longhaul flights €350 is charged.

Please note, that WS120 is not available:

  • for children under the age of 6
  • on Boeing B777/B767 in C-Class

http://www.austrian.com/ @_austrian +43 1 70148 1000 https://www.austrian.com/Contact/All%20about%20your%20flight/All%20about%20your%20flight%20overview.aspx?sc_lang=en&cc=UK
Avanti Air
Avanti Air

Avanti Air

We don’t have an up-to-date policy for this airline. Please use the contact details on the right to speak to the airline directly.


https://www.avantiair.com/en/ +49 2736-4443-0 charter@avantiair.com
Aviolet
Aviolet

Aviolet

Aviolet is a subsidary of Air Serbia. The oxygen policies for Air Serbia are listed below.


Passengers who require oxygen or wish to take their own portable oxygen concentrator (POC) require medical clearance to fly with Air Serbia. A completed MEDIF form and a letter from your doctor stating you are fit to fly must be returned to an Air Serbia sales office or via email( special.assistance@airserbia.com) no less than 48 hours before flying. 


www.aviolet.rs
Azimuth
Azimuth

Azimuth

Azimuth allows passengers to take portable oxygen concentrators on board their aircraft subject to prior approval. Passengers should inform Azimuth of their requirements when booking travel but no less than 36 hours before departure.


https://azimuth.aero/en +7 (863) 302 02 20 infoavia@azimuth.aero
Belavia
Belavia

Belavia

We don’t have an up-to-date policy for this airline. Please use the contact details on the right to speak to the airline directly. 


http://en.belavia.by/home/ @Belavia_by +375 17 220 25 55 support@belavia.by
Bergen Air Transport
Bergen Air Transport

Bergen Air Transport

We don’t have an up-to-date policy for this airline. Please use the contact details on the right to speak to the airline directly. 


http://www.bergenair.no/ +47 55 52 37 00 bat@bergenair.no
Blue Air
Blue Air

Blue Air

Blue Air do not provide oxygen on board their flights. Passengers are able to take their own Portable Oxygen Concentrator but must contact Blue Air prior to departure to seek approval. You must provide Blue Air with manufacturer details of the POC as well as a letter from your doctor ahead of time. The POC must be battery powered as it will not be able to be charged on the flight.


https://www.blueairweb.com @FlyBlueAir 020 7037 2687 / +44 (0)1293 874 926
Blue Panorama Airlines
Blue Panorama Airlines

Blue Panorama Airlines

Blue Panorama do not provide oxygen therapy on board their flights but do allow passengers to bring their own oxygen machines. They ask you contact them at contact@blue-panorama.com at least 72 hours in advance, and provide them with your confirmation code and details of your machine. Blue Panorama also ask for passengers to present at check-in the form INCAD/MEDIF completed by the passenger's doctor. 

For further information pleae contact the airline directly.


https://www.blue-panorama.com/main +39 06 9950311 contact@blue-panorama.com
Braathens Regional Airways
Braathens Regional Airways

Braathens Regional Airways

 

B.R.A offers the passenger the opportunity to bring medical oxygen.

 

Please note that B.R.A can only transport certain types of oxygen, while others are inappropriate for transporting on-board our airplanes. Therefore, they need all the information from you regarding measurements, content, type of electrical unit and more. 

 

To guarantee that their safety rules are followed, and to ease the handling of your helping aid, it is very important that you read the information and answer a number of questions about you and your helping aid in a form. 

 

Please note that the form should be sent to B.R.A no later than 48 hours before departure.

 

Rules for oxygen bottles

 

The following applies for transporting oxygen bottles on their flights:

 

  • The total gross weight of the oxygen bottles can not be more than 5 kg
  • You are not allowed to bring liquid oxygen on board.

 

Electronic form for transporting oxygen bottles can be found here

 

To travel with oxygen and portable electric medical helping aids

 

  1. Your medical helping aid should:
    (i) be stowed under the seat in front of you during taxi, take-off and landing, so it does not prevent the availability to or in the aisle; 
    (ii) (if used during the flight) be used in a way that it does not prevent access to emergency equipment and/or emergency exits.
  2. When the "fasten seatbelt sign" is turned off, it is allowed to use your helping aid and, at the same time, move freely in the cabin. 
  3. The user needs to make sure that the helping aid is free from oil or other petroleum products and that the unit is safe condition.
  4. The user needs to hear, see and have the opportunity to follow and act on the alarms that the helping aid can indicate. In those cases where these demands cannot be met, the user needs to be assisted by a person who can follow these demands.
  5. The user is responsible to bring the right amount of extra batteries so that the device does not stop working during any part of the trip where the passenger has stated that he/she is in need of the helping aid. The calculation should with good margins take in consideration to possible delays during the trip. 
  6. Bring and be prepared to show "the doctor's statement" for the staff (does not apply to bringing oxygen bottles).

 


https://www.flygbra.se/destinationer/trollhattan#g @flygbra_se +46 771 - 44 00 10 kundcenter@flygbra.se
British Airways
British Airways

British Airways

Short haul flights

British Airways will no longer be able to provide therapeutic oxygen on short-haul flights, this includes short haul segments connecting to and from long haul flights.

Customers requiring therapeutic oxygen on short haul flights will be required to make their own provisions for all short haul segments of their itinerary. Acceptable therapeutic oxygen provisions are outlined below. Customers need to obtain medical clearance for approval of their own therapeutic oxygen provisions. Medical forms should be despatched to the medical clearance team a minimum of 7 days prior to departure.

Acceptable therapeutic oxygen provisions:

Portable Oxygen Concentrators

  • Customers may bring a FAA approved portable oxygen concentrator (for more information please visit the FAA website https://www.faa.gov).
  • Customers must have sufficient battery provision for 150% of the flight duration (accounting for unexpected delays).
  • Customers need to obtain medical clearance in advance to bring a portable oxygen concentrator. Medical forms should be despatched to the medical clearance team a minimum of 7 days prior to departure. 
  • If your reservation is booked through British Airways but is operated by another airline, please check their own criteria for accepting portable oxygen concentrators on-board.

Oxygen Cylinders

  • Customers may bring oxygen cylinders, providing they are manufactured specifically for the purposes of containing and transporting oxygen.
  • Each cylinder and its contents must not exceed 5kgs in weight.
  • Only one customer per flight will be permitted to bring their own oxygen cylinders on board.
  • British Airways Health Services will advise on the volume of oxygen customers should bring during the medical clearance process.
  • Cylinders, valves and regulators, where fitted, must be protected from damage that could result in inadvertent release of the contents.
  • Liquid oxygen and oxygen generators are forbidden on board the aircraft.
  • Customers need to obtain medical clearance in advance to bring their own oxygen cylinders. Medical forms should be despatched to the medical clearance team a minimum of 7 days prior to departure.
 

Long haul flights

British Airways can only provide in-flight therapeutic oxygen to one person on board so if you need to use oxygen you must book it in advance. It's important to contact the Passenger Medical Clearance Unit to check availability prior to booking your flights. Please note they cannot provide oxygen on the ground at an airport.

On board the Airbus A380 and Boeing 787 aircrafts they offer the Avia Technique Pulse dose cylinder: Oxygen is provided ‘on demand’ and your Doctor will need to confirm that you can use this.

There is no charge for in-flight therapeutic oxygen.

If therapeutic oxygen is required, you will need medical clearance to fly. Please allow the medical clearance team 48 hours to process your request. Medical forms should be despatched to the team a minimum of 7 days prior to departure.


http://www.britishairways.com/travel/home/public/en_gb# @British_Airways 0344 493 0787 (Option 3) https://www.britishairways.com/travel/askbainter/public/en_gb
Brussels Airlines
Brussels Airlines

Brussels Airlines

Phone numbers for other countries can be found here.

Portable Oxygen Concentrators

Portable Oxygen Concentrators (POC) may be used on board during all phases of the flight.

  • The POC must be powered by non-spillable or lithium batteries (for POC powered by lithium batteries, each battery may not exceed 160Wh).
  • If the POC is used during the entire flight, please make sure you have sufficient battery power for the entire flight, taking in account possible delays or irregularities (150% of battery power is recommended).
  • You are not allowed to connect your POC to the power outlets of the aircraft.
  • The device must be stowed on board in compliance with safety regulations.

The user must ensure that all POC batteries transported in carry-on baggage are protected from short circuiting and are packaged in a manner that protects them from physical damage. Your POC device must be approved by the Medical Assistance Coordination Service. Ask your physician to complete this POC form and the MEDIF form for approval. 

Private Oxygen Bottles or Air Cylinders

Small gaseous oxygen or air cylinders required for medical use may be carried both in carry-on and checked baggage.

  • Each cylinder may not exceed 5kg gross weight.
  • Cylinders, valves and regulators, where fitted, must be protected from any damage that may cause accidental release of its content. This also applies for cylinders carried by medically trained passengers.
  • Liquid oxygen is not permitted on board Brussels Airlines operated flights.

Transportation must be approved by the Medical Assistance Coordination Service.

Continuous Positive Airway Pressure Device (CPAP)

CPAP devices may be brought and used on board as long as they follow these restrictions:

  • The device must be switched off and stowed during taxi, take off, landing and in situations where the crew deems it necessary.
  • For CPAP devices powered by lithium batteries, each battery may not exceed 160Wh.
  • If the device must be used permanently during the flight, please make sure you have sufficient battery power for the entire flight, taking in account possible delays or irregularities.
  • You are not allowed to connect your CPAP to the power outlets of the aircraft.
  • The device must be stowed on board in compliance with safety regulations.

Extra batteries must be transported as hand baggage, and protected from short circuit and physical damage.

 


http://www.brusselsairlines.com/ @FlyingBrussels +44 800 640 40 04 (UK)
Bulgaria Air
Bulgaria Air

Bulgaria Air

Bulgaria Air has listed several “categories of passengers” that will not be accepted for carriage on a Bulgaria Air aircraft, this includes passengers who have a respiratory disease sufficient to cause dyspnoea at rest or on very mild exertion. They do allow the carriage of additional oxygen on the aircraft occasionally, if special arrangements are made.

Contact the airline directly for further information. 

 


http://www.air.bg/en/ +359 2 402 04 00 callFB@air.bg
Buta Airways
Buta Airways

Buta Airways

Passengers requiring oxygen therapy during the flight can carry an oxygen cylinder (up 5 kgs) together with their hand luggage free of charge. Liquid oxygen concentrator are not permitted. The request for the carriage of the oxygen cylinder shall be made through the Call Center at least 48 hours before departure. You will need tospecify:

• The manufacturer and the model of the device;
• Type of disposable or rechargeable batteries used by the device;
• Whether the device is required continuously or intermittently.

When requesting via e-mail, it is also recommended to send photos of the device, as well as relevant scanned documents.


www.butaairways.az/en @butaairways +994 (12) 493 14 14 callcenter@butaairways.az.
Carpatair
Carpatair

Carpatair

Passengers who need oxygen assistance must inform their travel option provider (the airline or agency where the ticket was bought, the employer who arranged travel facilities etc), who will in turn inform Carpatair. Information that must be passed on includes: the number of flight, the routing, the type of assistance (MEDA, WCHS/R/C), the description of the medical status and contact details of the medical specialist who has authorized the transportation by air.

Passengers that have the necessary authorization for the air transportation from a healthcare professional may travel on board if carrying personal oxygen cylinder for medical use and if assisted by a qualified healthcare professional. Provision of oxygen is only available in an emergency. There is no charge for the service and passengers may arrange it only through intermediation of the travel option provider, as described above.
The carriage of a personal oxygen cylinder is allowed if it does not exceed 5 kg gross weight and the transportation has to comply with the IATA Dangerous Goods Regulation.

 


http://www.carpatair.com/ +(40) 256 300 900 customer.service@carpatair.com
Chair Airlines
Chair Airlines

Chair Airlines

Find a link to the online contact form here.

If you need extra oxygen during the flight‚ Chair ask that you bring your own oxygen device. This must be registered at least 48 hours before departure and you must submit a medical report of your airworthiness. According to the dangerous goods regulations applicable in air traffic‚ oxygen cylinders with a filled state may weigh a maximum of 5 kg. Please note that liquid oxygen systems must not be transported.

When taking a personal oxygen bottle‚ an Application form for assistance and the Oxygen concentrator information sheet must be filled out‚ signed and submitted.


chair.ch +41 44 577 61 01
Club Airways International
Club Airways International

Club Airways International

We don’t have an up-to-date policy for this airline. Please use the contact details on the right to speak to the airline directly. 


http://www.clubairways.com/ + 33 6 30 99 58 42 info@clubairways.com
Corendon Airlines
Corendon Airlines

Corendon Airlines

Prior to your flight fill out and submit the Application Form for Special Requests. There is a fee of €150 for doing this.

Corendon Airlines carries two extra oxygen containers on board each flight. To have your request for extra oxygen approved, you must submit a medical report stating the necessary quantity of oxygen needed per minute. The medical report should not be older than 30 days and should be signed and sealed by an independent physician.

You can carry and use your own portable oxygen concentrator during the flight. Please make sure that the device is sufficiently charged for the duration of the flight. To obtain approval, passengers should fill out and submit the Application Form for Special Requests prior to their flight.

Personal oxygen cylinders are prohibited. 

 


http://www.corendon-airlines.com/ @Corendon_Air +(90) 242 44 44 737 servicecenter@corendon-airlines.com
Corsair
Corsair

Corsair

Corsair is able to provide oxygen. Passengers should request this service when booking but no later than 48 hours before their flight. There is a charge for this service.

This service requires a medical authorization issued by a doctor approved by Corsair. You will need:

- To complete and send Annex A of resolution IATA 700 to Corsair
- To ask your GP to fill in Annex B of IATA Resolution 700 and forward it to one
of Corsair's medical advisers.
Passengers are not able to take their own oxygen bottles on board Corsair. Empty oxygen bottles can be transported in the hold providing that they are empty with the tops removed.

Passengers can take Portable Oxygen Concentrators (POC) on board Corsair aircraft.

The following POC's are FAA approved:-

-Airsep, Freestyle - Airsep, Lifestyle - Delphi, RS-400 - De Vilbiss, IGo - Inogen, InogenOne (IO 100) - Inogen, InogenOne-G2 - International Biophysics, LifeChoice - Invacare, XPO2 - Invacare, Solo2 - Oxlife, Independence - Respironics, EverGo - Sequal, Eclipse

Before flying you must get a letter from your doctor which states the maximum level the oxygen flow can be adjusted to, that you or a person accompanying you is able to understand and use your equipment correctly and whether you require oxygen permanantly before, during and after the flight. This should include whether oxygen is required during take off, landing and moving around the cabin.

If you are using a POC you need to get medical and technical authorisation from Corsair. You should request this at the time of booking.
You should complete and send to Corsair, annex A of resolution IATA 700, as well as the specific form "Using a Personal Portable Oxygen Concentrator". -You should also ask your GP to fill in Annex B of IATA Resolution 700 and forward it to one of Corsair's medical advisers.
You are not allowed to plug your POC into the aircraft's electrical supply and should ensure that you have battery power sufficient for 150% of the duration of the flight. Each battery must be stored separately.

Corsair recommend that you bring a medical certificate, written in both english and french, stating that you need your POC on the plane.


https://www.corsair.fr/ @CorsairFr 0033 1 70 39 22 10 https://moncompte.corsair.fr/Reclamation
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