Airline index

You may encounter some problems with air travel when you have a lung disease. However most people with lung conditions are now able to safely enjoy the benefits of air travel if they plan what they will need in advance. We have produced a database to help you to plan your air travel.

In this database, airlines are listed from A to Z. You will find the contact details and individual oxygen policies for passengers for each airline.

Please note that this airline index was last updated in August 2019.

FlyBosnia
FlyBosnia

FlyBosnia

FlyBosnia allow passengersr to take Portable Oxygen concentrators (POCs) that do not contain compressed gas or liquid oxygen on board, subject to providing evidence on the nature of the equipment. Such POCs include the Continuous Positive Airway Pressure (CPAP) containing a ventilation device that blows a gentle stream of air into the nose to keep the airway open; but it does not contain oxygen. These devices are excluded from FlyBosnia's Unchecked Baggage policy and can be taken on board as an additional item.

If you are carringy such device on board you should contact the Call Center at least 48 hours prior to the scheduled departure of your flight.

Compressed gas or liquid oxygen cannot be taken on board the aircraft.

FlyBosnia do not accept passengers travelling with their own oxygen but will provide medical oxygen to those passengers who have requested such special assistance during the flight. Passengers who require this should contact the Call Center at least 48 hours prior to the scheduled departure of your flight.


https://www.flybosnia.ba/ @flybosnia_ customersupport@flybosnia.ba
FlyOne
FlyOne

FlyOne

Find a link to the online contact form here.

Fly One are able to provide oxygen if notified at least 72 hours before departure. Fly One does not allow passengers to bring their own oxygen on board.

 

 


https://flyone.md/ro @flyone_md +37322022777
Free Bird Airlines
Free Bird Airlines

Free Bird Airlines

Free Bird Airlins allow oxygen or air, gaseous, cylinders required for medical use. The cylinder must not exceed 5 kg gross weight. This can be checked or carry-on baggage. Prior approval from the airline is required. 

Note: Liquid oxygen systems are forbidden for transport.


http://www.freebirdairlines.com/ @FreebirdAirline +90 (212) 663 77 77 info@freebirdairlines.com
Freebird Airlines Europe
Freebird Airlines Europe

Freebird Airlines Europe

Freebird Airlines allow oxygen or air, gaseous, cylinders required for medical use. The cylinder must not exceed 5 kg gross weight. This can be checked or carry-on baggage. Prior approval from the airline is required. 

Note: Liquid oxygen systems are forbidden for transport.


http://www.freebirdairlines.com/ @FreebirdAirline +90 (212) 663 77 77 info@freebirdairlines.com
Georgian Airways
Georgian Airways

Georgian Airways

Medical oxygen and oxygen or air cylinders for medical use can be carried in checked baggage in limited quantities. Contact the airline directly for more information. 


http://www.georgian-airways.com/ @GeorgianAirways +995 322 111 220 aksima@inbox.ru
Go2Sky
Go2Sky

Go2Sky

Passengers are allowed to bring their own portable oxygen cylinders not exceeding 5 kg gross weight. Portable oxygen must meet IATA DGR requirements. Prior approval from Go2Sky is required. Such cases must be coordinated with the airline at least 48 hours prior to the flight. Portable oxygen concentrators (POC) are permitted and in many cases are enough replacement for oxygen bottles. 150% of battery time is required in POC devices based on the flight time. If necessary additional batteries must be taken and properly packaged. A medical certificate from a physician is required stating that the passenger is either fit to travel alone or with a medical escort.


https://go2sky.aero/ @go2_sky info@gosky.eu
Great Dane Airlines
Great Dane Airlines

Great Dane Airlines

We don’t have an up-to-date policy for this airline. Please use the contact details on the right to speak to the airline directly. 

 


https://greatdaneairlines.dk/ +45 72 20 66 00 info@greatdaneairlines.dk
H-Bird Aviation Services
H-Bird Aviation Services

H-Bird Aviation Services

We don’t have an up-to-date policy for this airline. Please use the contact details on the right to speak to the airline directly. 


http://www.hbird.se/ +46 84041250 sales@hbird.se
Helvetic Airways
Helvetic Airways

Helvetic Airways

Oxygen therapy provided by Helvetic

Helvetic can provide medical oxygen for passengers onboard subject to additional charge of EUR 400.00 per flight. This oxygen is provided for passengers who need continuously oxygen during the flight. Orders are submitted Monday to Friday only at Customer Service Center. As a aviation rule, private oxygen bottles may not be carried. Neither as unchecked, or checked baggage. Only company bottles may be used.

Portable Oxygen Concentrators

The following Portable Oxygen Concentrators are accepted to be transported on any Helvetic Airways flight or aircraft:

  • airSep FreeStyle / AirSep Freestyle 5
  • airSep LifeStyle
  • airSep Focus
  • delphi RS-00400 / Oxus RS-00400
  • deVilbiss Healthcare iGo
  • inogen One
  • inogen One G2
  • inogen One G3
  • inova Labs LifeChoice Activox
  • international Biophysics LifeChoice / lnova Labs LifeChoice
  • invacare XPO2
  • invacare Solo 2
  • oxylife Independence Oxygen Concentrator
  • precision Medical EasyPulse
  • respironics EverGo
  • respironics SimplyGo
  • sequal Eclipse
  • seQual SAROS

Any other oxygen generating or concentrating system must be verified and approved by the company.


http://www.helvetic.com/ @helvetic_en +41 44 270 85 00 info@helvetic.com
Hifly
Hifly

Hifly

We don’t have an up-to-date policy for this airline. Please use the contact details on the right to speak to the airline directly.


http://www.hifly.aero/ @hifly_airline +351 211 143 500 hifly@hifly.aero
Hop
Hop

Hop

For passengers requiring therapeutic oxygen during the flight (respiratory failure), the request must be made in the reservation file and agreement is in accordance with the type of oxygen supply. These requests should be sent to Queue 18 to the TEXAF service. HOP doesn’t provide oxygen bottles.

Only certified concentrators and respirators are allowed on HOP! AIR FRANCE flights. Respiratory systems such as a personal ventilation device, sleep apnea devices and portable oxygen concentrator are allowed to be taken on board HOP flights and can be used during the flight.

 The transport in the hold of personal oxygen bottles (full or empty) is forbidden .

The transport in cabin of personal O2 kits (gaseous oxygen) or personal oxygen bottles is permitted but it is strictly forbidden to use it on board. However, customers are highly recommended not to transport this kind of kit because these kits can be refused at the security checkpoints (PIF) before the access in the reserved area and customers arebetter to use respiratory systems.

 


http://www.hop.fr/ @airfrance +33 (0) 9 69 36 72 77 mail.saphir@airfrance.fr
Iberia Airlines
Iberia Airlines

Iberia Airlines

Phone numbers for other countries can be found here. 

You need to obtain authorisation from Iberia Medical Service if your situation constitutes a medical condition in which you need oxygen with over 2 l/minute flow. Anyone whose illness may be aggravated by or during the flight must also request Medical Service Authorisation.  To transport CPAPs, oxygen concentrators, respiratory devices and other similar equipment or authorization is not needed,unless its use is necessary during the flight. 

Oxygen service

You can request that Serviberia or the Iberia Bookings Centre in your country supply oxygen for your use onboard. This service is free of charge.

Personal Oxygen Concentrators

You can use your own personal oxygen concentrator or POC (with confirmation that the apparatus meets the necessary security standards)In addition to the baggage allowance permitted by your plane ticket, they transport healthcare material to your destination free of charge. In addition to two pieces of luggage, you can travel with: respiratory devices, CPAP, oxygen concentrators.


https://www.iberia.com/ @iberia_en (+44) (020) 36 843 774 (UK) clasica@iberia.es
Icelandair
Icelandair

Icelandair

Icelandair accepts POC systems on board. One POC system may be carried in addition to your carry-on baggage allowance. The make and model of your POC system must be added to your booking at least two business days prior to departure. Please contact Icelandair's Service Center to add your device.

A physician’s note is necessary for travel. 

If your POC system is battery powered, please note that spare/loose lithium batteries must be in your carry-on baggage (under 100 Wh and up to 160 Wh.) They must be protected from short circuits and must be packaged in a manner that protects them from physical damage. Only two batteries are allowed per passenger if the battery is between 100 Wh and 160 Wh.

Please keep in mind that electrical outlets are not available, on all Economy seats, and the airline cannot guarantee that you can plug the device in. 

 


http://www.icelandair.com @Icelandair + 44 (0)20 7874 1000 https://www.icelandair.com/support/contact-us/drop-us-a-line/
Jet Aviation
Jet Aviation

Jet Aviation

We don’t have an up-to-date policy for this airline. Please use the contact details on the right to speak to the airline directly.


http://www.jetaviation.com/ @jetaviation +41 58 158 8686 / +800 247 829 charter.europe@jetaviation.com
Jettime
Jettime

Jettime

Passengers with a lung disease – regardless of the stage –  must have authorisation from Jet Time to fly. You should contact Jet Time's Passenger Service so they can approve your trip

In most cases, you will be asked to submit a Medical Information Form (MEDIF) completed, signed and stamped by your doctor or pulmonary specialist.

You will normally receive an acceptance from us or information about any conditions  soon after KLM have received the completed MEDIF form. If your own doctor/GP deems that you may need oxygen on board, you have to bring it yourself for both out- and homebound flights.

Passengers must carry enough oxygen to last the whole flight, and an additional 50 per cent. By prior arrangement with Jet Time, you can bring your own oxygen cylinder. Alternatively, you can obtain an oxygen cylinder via the Time Passenger Service, preferably 14 days prior to departure. Price is 2000 DKK/SEK/NOK or 275 EUR per ordered cylinder.

Jet Time recommends that you carry an oxygen concentrator rather than oxygen cylinders. It is not possible to charge batteries on a Jet Time flight so passengers should ensure they fetch batteries with charge equal to the total flight time + 50 per cent.


http://www.jet-time.dk/en/ +45 32 46 73 17 passagerservice@jet-time.dk
KLM
KLM

KLM

KLM allows Portable Oxygen Concentrators (POC) on board its aircraft. Only POC’s that are battery operated or POC’s that are both battery operated and operating on net power are allowed for use on board.

Please make sure you reserve for the transportation of your POC well before departure. Passengers need to bring enough fully charged batteries with them.

Based on the manufacturer’s estimate of the hours of battery life while the device is in use, and on the information provided by your physician, your batteries need to last for at least 150% of the expected maximum duration of your flight. The batteries will need to be stowed under your seat. Spare batteries are only allowed in your hand baggage, never in your check-in baggage.

Your POC must be EASA/FAA approved and you should contact KLM Cares at least 48 hours before departure to register it. Your doctor must complete a Medical Information Form and return it to KLM at least 48 hours before flight departure

KLM is also able to provide oxygen on board their aircraft. Cabin crew will assist you in the use of this equipment.

This oxygen supply functions separately from the oxygen supply used in emergency situations. Receiving this service involves a standard charge and it will have to be requested by having a Medical Information Form submitted to KLM at least 48 hours before departure.

KLM can adjust the oxygen supply to the exact amount needed for your medical condition (with a maximum of 5.2 liters per minute). This facility is available only aboard the aircraft. If you require oxygen at the airport, KLM can provide you with it at Amsterdam Airport Schiphol but not at other airports


http://www.klm.com/ @klm +31 800 55622737 / 00800 556 22737 KLMCARES@KLM.com
La Compagnie
La Compagnie

La Compagnie

La Compagnie allows passengers to carry a portable oxygen concentrator on-board. The concentrator must be approved by the Federal Aviation Administration (FAA). The passenger should carry sufficient back-up battery supply to cover a minimum of 150% of the planned flight.

 If the device is battery powered, La Compagnie only accepts dry-cell batteries. Batteries must be properly labeled and clearly marked "Non-Spillable".


https://www.lacompagnie.com @_LaCompagnie 1-800-218-8187 contactny@lacompagnie.com
Latam
Latam

Latam

When you fly with LATAM, you can transport a Portable Oxygen Concentrator (POC) at no cost, provided you comply with the transport conditions.

Conditions for the use of a POC:

This service is available only for LATAM flights.

On codeshare flights between LATAM and other airlines, you must check the acceptance conditions directly with the companies involved in the trip.

You must have a medical certificate (MEDIF) that explains the conditions of its use and your state of health. This document is subject to evaluation by a LATAM doctor and must be sent at least 48 hours before flight departure.

You must be able to hear the alarms that the POC may emit, be able to see the indicators and react accordingly. Otherwise, you must travel with a companion who is capable of doing so.

If the size of the POC complies with the measurements and characteristics of a personal item you may carry it with you throughout the entire flight or under the seat in front of you, unless you are in the first row or an emergency exit row. On the other hand, if its measurements qualify it as carry-on-baggage you must keep it in the overhead compartment during taxiing, take-off and landing.

The POC may remain connected throughout the trip as long as it is located under the seat in front of you. If it needs to be kept in the overhead compartment, it must be disconnected and not in use during taxiing, take-off and landing.

The POC may remain connected throughout the trip as long as it is located under the seat in front of you. If it needs to be kept in the overhead compartment, it must be disconnected and not in use during taxiing, take-off and landing. In this case, you can’t bring pets in the cabin.

The POC's batteries must have a capacity equivalent to 150% of the flight time, including layovers and connections. The batteries must also be in good condition and come individually packaged in order to prevent them from coming into contact with each other.

A list of FAA approved POC's can be found here.


https://www.latam.com @LATAMAirlinesUS +44 (0)800 026 0728
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