Airline index

You may encounter some problems with air travel when you have a lung disease. However most people with lung conditions are now able to safely enjoy the benefits of air travel if they plan what they will need in advance. We have produced a database to help you to plan your air travel.

In this database, airlines are listed from A to Z. You will find the contact details and individual oxygen policies for passengers for each airline.

Please note that this airline index was last updated in August 2019.

Trade Air
Trade Air

Trade Air

Passenger's own oxygen cylinders must be authorised for air travel and Trade air's approval is required. They can be used under the supervision of the airline operating crew.

http://www.trade-air.com/ @Trade_Air +385 91 6265 111 passengers@trade-air.com
Transavia
Transavia

Transavia

Transavia provide oxygen and allow FAA approved portable oxygen concentrators on board their aircraft. A medical certificate, signed by your doctor is required for passengers requesting oxygen and those providing their own portable oxygen concentrators.

A request for additional oxygen must be made no later than 72 hours before the flight. Transavia provide oxygen at an additional cost of 75 euros for 400 litres. You may only fly if you require less than 1,500 litres of oxygen for the flight. Oxygen can only be requested for flights departing and arriving at Amsterdam Airport Schiphol, Rotterdam The Hague Airport and Eindhoven Airport- one exception to this is the Amsterdam-Paris (Orly) route.

The following portable oxygen concentrators are allowed:

  • AirSep FreeStyle (Fed. Reg. Sep 12/06)
  • Airsep LifeStyle with an RTCA-sticker (SFAR No. 106, Aug 11/2005)
  • Airsep Focus
  • Delphi RS-00400
  • DeVilbiss Healthcare iGo
  • Inogen One (SFAR No. 106, Aug 11/2005)
  • Inogen One G2
  • Inogen G3
  • Invacare SOLO2
  • International Biophysics LifeChoice
  • Invacare XPO100
  • Invacare XPO2
  • Oxlife Independence Oxygen Concentrator
  • Philips Simply Go
  • Respironics EverGo (Fed. Reg. Sep 12/06)
  • SeQual Technologies Eclipse (Fed. Reg. Sep 12/06)
  • Weinmann Ventilogic plus ventilator

To view the complete oxygen policy click here.

Full list of local contact numbers 


http://www.transavia.com/ @transavia +352 27002728
TUI UK
TUI UK

TUI UK

Tui UK does not provide oxygen for passengers onboard their flights. Passengers must therefore bring their own portable oxygen concentrators if they require extra oxygen on the flight. The airline provides a list of approved POCs on their website: https://www.tui.co.uk/destinations/info/assisted-travel-with-TUI. Passengers are advised to contact the airline if their POC is not listed (UK phone number: 0203 451 2688, Ireland: +353 1 6056500).  

https://www.tui.co.uk/flight/ @TUIUK 020 3451 2585
Tuifly Belgium
Tuifly Belgium

Tuifly Belgium

Tui fly Belgium allows portable oxygen concentrators on board provided you have a medical certificate and upon prior agreement from the airline company. You cannot use the onboard electricity supply so these must be battery powered.

An application should be submitted (contact form here) to Tui fly Belgium as you need their approval. The application and all documents should be prepared thoroughly and submitted in time.


https://www.tuifly.be/en @TUIflyBelgium +32 70 22 00 00
TUIfly Nordic
TUIfly Nordic

TUIfly Nordic

TUIfly Nordic only carries oxygen on board their aircraft for use in emergencies. However, passengers are allowed to bring your own oxygen on board. The number of carried oxygen bottles is limited to a maximum of four bottles per flight. TUIfly Nordic therefore asks that passengers send them additional information no later than 48 hours before departure via their form for special needs on the flight if they intend to bring oxygen tanks. Passengers must also obtain a medical certificate confirming that they are healthy enough to fly and that the oxygen they have is sufficient for the flight.

http://www.tuiflynordic.se/ 0771 410 530 tuifly@tui.se
TUIfly.com
TUIfly.com

TUIfly.com

Tuifly.com can provide oxygen equipment on board. Tuifly.com allows the transportation of their own oxygen equipment, which must be registered in advance before departure at the TUIfly Service Centre in order to obtain written permission/confirmation. Carriage of liquid-oxygen systems is prohibited.

Oxygen for the passenger’s own use is considered as a medical baggage and it must be packed separately and shown at check-in to be tested, where it could be inspected. Passengers must always notify the TUIfly Service Centre in advance of the need to carry medical baggage, unless it is to be carried on their person. The passenger must present a medical certificate with any medical equipment.

 

 

 


https://en.tuifly.com/ @TUIflyGermany 020 7048 0143 servicecenter@tuifly.com
TUIfly.nl
TUIfly.nl

TUIfly.nl

Passengers are not permitted to use their own oxygen on TUIFly NL flights. Passengers are asked to submit their request well in advance at least 3 days prior to departure. Passengers must travel at all times with an accompanying person who can assist in the provision of oxygen  on board. Passengers who have requested oxygen need to check in at least 2.5 hours prior to departure at check-in desks. Wearing an oxygen mask is mandatory if it is connected to the oxygen bottle and the bottle is activated. In TUIFly NL's extensive brochure you can read exactly what to expect and which rules apply.

You can request extra oxygen during the flight from the Medidis Group. A limited number of bottles are allowed per flight, so a timely request is important. The Medidis Group can be contacted on tel: + 31 (0) 320 267600 or e-mail: OTS@medidis.nl.


http://www.tui.nl/klantenservice/?faqnodeid=13403 @TUINederland + 31 (0) 320 267600 OTS@medidis.nl
Turkish Airlines
Turkish Airlines

Turkish Airlines

Turkish Airlines do not charge for oxygen. Additional oxygen services must be pre-arranged at least 48hrs before departure and Turkish Airlines require a medical note for passengers who require oxygen. The airline will need to know the flow rate (lpm) and the oxygen set provided on board has a variety of mask types suitable for all ages (infant to adult). POCs, CPAPs and respirators may be carried free of charge. Only FAA approved POCs, CPAPs and respirators can be used on board. Non-FAA approved POCs, CPAPs and respirators can travel but must not be used during the flights and cannot be used for take-off or landing (no medical note required).  

https://www.turkishairlines.com/ @TK_TR 0844 800 66 66 and 0207 471 6666
TUS Airways
TUS Airways

TUS Airways

Find a link to the online contact form here, as well as other phone numbers. 

Passengers needing an oxygen bottle require their attending physician to complete the MEDIF form,  giving details of the patient’s state of health and certifying that he or she is fit to fly.  In addition, the oxygen cylinder that will be used has to be suitable for use on an aircraft and must be accompanied by the corresponding documentation certifying its suitability for use during the journey.  For precise guidelines on implementing the specified procedures, please contact the reservations department at least 48 working hours prior to departure, in order to allow TUS Airways sufficient time for proper arrangements, clearance and payment.  The MEDIF form with the necessary information must be forwarded to TUS Airways Reservations Centre by email: reservations@tusairways.com.  For further information, please contact the airline by telephone. 

 


tusairways.com +357-24-0000-65 info@tusairways.com
Tyrolean Jet Services
Tyrolean Jet Services

Tyrolean Jet Services

Tyrolean Jet Services does not allow you to use your own oxygen cylinders on board their aircraft but will provide oxygen  at a cost of 700 euros for a transatlantic flight.

Oxygen must be ordered during reservation and a series of forms may need to be completed by your doctor, stating the flow rate you require and necessity of the oxygen.


http://www.tjs.at/ @www_tjs_at +43 512 22577 0 sales@tjs.at
Ukraine International Airlines
Ukraine International Airlines

Ukraine International Airlines

Ukraine International Airlines does not provide oxygen on board their aircraft. However, they allow you to take your own on board. Oxygen bottles must be less than 5kg in weight and cannot be used during take off and landing. 

The booking request for oxygen transportation on UIA flights must reach the reservations department no later than 48 hours before scheduled departure and can be made by anonline form. Passengers need to provide the following documents:-

  • The medical need for using in-flight oxygen signed by attending physician (MEDIF or FREMEC form). 
  • Information concerning the type, weight and dimensions of oxygen apparatus.
  • Safety data sheet or other relevant document for your oxygen apparatus.

 


https://www.flyuia.com/ @fly_uia +44 (0)207 644 6107 LONRES.UIA@aviareps.com
United Airlines
United Airlines

United Airlines

United® does not provide onboard medical oxygen except on flights between Guam (GUM) and Tokyo (NRT) and flights between Guam (GUM) and Honolulu (HNL). Customers may carry on board and use their own portable oxygen concentrators(POC) for all other flight segments. Portable oxygen concentrators must be approved by the Federal Aviation Administration (FAA). United advises that passengers must ensure they have a supply of charged batteries for the flight duration plus three extra hours in case of delays or disruptions.

Prior to flying passengers must:-

  • Notify United that they are planning to use a POC on board the aircraft during booking. Customers using a POC who make reservations with a travel agent or on the internet need to contact the United Customer Contact Center at least 48 hours in advance of travel
  • Have a signed written Medical Certificate for POC Use.

 


http://www.united.com/ @united 0845 607 6760
Ural Airlines
Ural Airlines

Ural Airlines

We do not have an up to date policy for Ural Airlines. Please contact the airline directly.


https://www.uralairlines.ru/ @Ural_Air_Lines +7 499 920 22 52 company@u6.ru
Urumqi Air
Urumqi Air

Urumqi Air

Oxygen therapy

If the passenger needs in flight medical oxygen equipment required to deliver oxygen, Urumqi Airlines requests the passenger shows the medical certificate issued by the Urumqi Air and signed by the doctor of the passenger.  The medical certificate or diagnostic certificate shall be in triplicate, and be filled in by the county, city level or medical unit corresponding to this level, and the passenger's condition and diagnosis result shall be filled out and signed by the doctor. The medical unit is stamped. It should be completed within 96 hours before the flight departure. If the condition is serious, it should be filled within 48 hours before the flight departure.

Breathing aids

The range of breathing aids includes portable oxygen concentrators (POC), continuous positive airway pressure devices (CPAP), ventilators, and respirators.

Transportation restrictions

  • Oxygen passengers in a coma state will not be transported.
  • Passengers who also need oxygen during the ground waiting period will not be transported.

Application time limit and application channel requirements

  • Apply to Urumqi Airlines at least 48 hours prior to the flight departure time.
  • Urumqi Airlines directly under the ticket office.
  • If the passenger applies at the check-in counter, if the passenger's physical condition, respiratory assistive equipment, battery, medical diagnosis certificate (non-essential), etc. meet the transportation requirements, the transportation shall be given.

Medical diagnosis certificate issued content requirements

  • The certificate of diagnosis shall state: the name of the passenger to be certified, the certificate used for the flight, and the date of the flight and the date of issuance before X X of XXXX.
  • The certificate of diagnosis shall state: “The passenger is cognitively aware of the visual and audible warnings of the breathing aid and may take appropriate action on these warnings without assistance.” “The passenger is required to travel all the time/part time Use breathing aids, “the oxygen concentration required by the passenger, the operating time of the breathing apparatus's own battery and the backup battery”.
  • Diagnostic certificate shall be endorsed: it shall be signed by the passenger (or his guardian) or accompanying accompanying person.
  • On the copy of the medical diagnosis certificate, the passenger (or his guardian) must state the words “this copy is identical to the original” and be signed by the passenger (or his guardian) or the accompanying escort.
  • Passengers carrying oxygen-making equipment must issue medical diagnosis certificates, and other respiratory assistance equipment is not mandatory.

Respiratory aids requirements

  • The equipment must comply with the weight and size regulations of Urumqi Airlines hand luggage:
  • The weight should not exceed 5 kg and the volume should not exceed 20 x 40 x 55 cm.
  • It shall be placed under the passenger's front seat or in an enclosed luggage rack.
  • Equipment is not included in the hand baggage allowance.
  • According to the American Air Carrier Admission Law - ACAA Section 382, Article 133, oxygen-sucking passengers should bring a sufficient number of spare batteries into the cabin to support the use of the equipment, providing the oxygen equipment with the longest expected flight. Flight time × 150% of electricity. (Note: The operating instructions of the equipment's own battery and backup battery are listed in the instruction manual of the oxygen-making equipment provided by the passenger. The passenger fully charges the battery according to the oxygen demand and carries the required spare battery.)
  • The backup batteries (including lithium batteries and other types of batteries) used to maintain the operation of the equipment shall comply with ICAO's regulations on the transportation of lithium batteries:
  • Pack and protect each spare battery to prevent short circuit and damage.
  • Rechargeable dry battery: Passengers carry dry battery backup batteries according to oxygen demand. These backup batteries need to be separated by non-conductive materials to prevent them from being wetted.

 

For further information please contact the airline directly.


http://www.urumqi-air.com/ @Urumqi Air +861095334
Utair
Utair

Utair

UTair provides oxygen for an additional fee (dependant on journey distance). To accommodate this, you must let them know during the booking stage. Utair permits small oxygen cylinders onboard for medical purposes. These may be carried in carry-on and checked-in baggage or be carried on one's person.


https://www.utair.ru/ @UTairAvia +7 3452 45 50 99
UVT Aero
UVT Aero

UVT Aero

Small cylinders of gaseous oxygen or air required for medical purposes can be carried as passenger baggage with the permission of the Airline.

For further information please contact the airline directly using the ocntact information to the right. 


https://uvtaero.ru/ +7 (843) 260-15-09 kassa@uvtaero.ru
Virgin Atlantic
Virgin Atlantic

Virgin Atlantic

Virgin Atlantic no longer provides therapeutic medical oxygen on board and Personal Oxygen Cylinders are not approved for use on their flights. Passengers may bring a Personal Oxygen Concentrators provided that it has been approved by Virgin Atlantic's oxygen provider, OxygenToGo, at least 48 hours before the flight. When bringing a POC on a Virgin Atlantic flight, you won't be able to sit in an exit row or bulkhead seat. Your POC will not count toward your carry-on baggage limit.

http://www.virginatlantic.com/gb/en @VirginAtlantic +44 (0)344 481 4455 Special_Assistance@fly.virgin.com
Volotea
Volotea

Volotea

Volotea allows personal oxygen concentrators (POC) to be taken on board the aircraft. These must be battery powered  and additional batteries carried in hand luggage. Passengers are also allowed to carry oxygen cylinders (gross weight <5kg) in the cabin subject to prior approval from Volotea.


https://www.volotea.com @volotea (+34) 93 12 20 717
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