Airline index

You may encounter some problems with air travel when you have a lung disease. However most people with lung conditions are now able to safely enjoy the benefits of air travel if they plan what they will need in advance. We have produced a database to help you to plan your air travel.

In this database, airlines are listed from A to Z. You will find the contact details and individual oxygen policies for passengers for each airline.

Please note that this airline index was last updated in August 2019.

ABS Jets
ABS Jets

ABS Jets

We don’t have an up-to-date policy for this airline. Please use the contact details on the right to speak to the airline directly. 


http://www.absjets.cz/ +420 733 788 783 info@absjets.com
ACM Air Charter
ACM Air Charter

ACM Air Charter

We don’t have an up-to-date policy for this airline. Please use the contact details on the right to speak to the airline directly. 


http://www.acm-air-charter.de/#home +49 7229 3022 0 info@acm.aero
Adria Airways
Adria Airways

Adria Airways

We don’t have an up-to-date policy for this airline. Please use the contact details on the right to speak to the airline directly. 

 


http://www.adria.si/ @adria_airways +386 (0)1 369 1010 booking@adria.si
Aegean Airlines
Aegean Airlines

Aegean Airlines

Aegean airlines do not provide oxygen on board their aircraft, but passengers are allowed to take their own oxygen on board. Passengers are allowed to transport and use POCs in the cabin, in compliance with their baggage allowance policy.

They ask that a Medical Information Form (MEDIF) is first completed by a treating physician, and that oxygen cylinders used are accompanied by the corresponding documentation certifying its suitability for use during the journey. Passengers must have oxygen bottle air type until 2L.

Aegian airlines ask that passengers who require oxygen notify them through their call centre (+30 210 6261000) so that they can provide them with precise guidelines for the procedures to be followed. For more information on the procedure, passengers should contact the call centre or email contact@ageanair.com.

 

 

 

 

 

 

 


http://www.aegeanair.com/ @aegeanairlines +30 210 6261000 contact@aegeanair.com
Aer Lingus
Aer Lingus

Aer Lingus

Aer Lingus provides oxygen on board their aircraft at an additional cost of €150/£140/$180 per flight. Only one request can be accommodated per flight. The following exceptions apply:

  • Oxygen is not supplied in the Business Class cabin of their transatlantic A330/332/B757 aircraft (aircraft frequently used for flights between Ireland and North America), but oxygen is available for the economy cabins in this aircraft. 
  • 757 aircrafts only accommodate 2l.
  • No request for 4 litres continuously/intermittently will be accepted on flights between Dublin and San Francisco, Athens, Bucharest, Bourgas or any of the Canary Islands due to the duration of the flight and aircraft type.

Medical clearance is also required and you will need to contact Aer Lingus Special Assistance at least 48 hours before you intend to fly, either by telephone or their online special assistance request form. Medical clearance is required also for asthmatic guests who require oxygen or whose condition has deteriorated in the previous 48 hours. 

Passengers cannot bring their own oxygen on board or as checked baggage. Aer Lingus permits the use of FAA-approved POCs. A list of POCs allowed can be found on their website under Special Assistance> Medical Conditions> Carriage of Medical Equipment. Aer Lingus does not provide any on-board power sources for assistive devices so passengers are responsible for providing batteries with enough life to support their trip. Guided by FAA battery requirements an assistive device user must have 150% of their actual flight time in battery time at all time. 


http://www.aerlingus.com @AerLingus 1890 800250
Aeroflot
Aeroflot

Aeroflot

Requests for special services can be made over the telephone (+7 (495) 380-35-85) or using a customer request form on the Aeroflot website.

Portable Oxygen Concentrators

Passengers may carry POCs in addition to their carry-on baggage free of charge. Requests to carry a POC must be made no later than 48 hours before departure, and carriage will be confirmed after the request is granted. When making a request you will be asked to provide the following information:

  • Make and model of the device
  • Type of disposable or rechargeable batteries the device uses
  • Whether the device is needed constantly or periodically

The POC must not exceed 55x40x20 cm in size and the batteries charged to last the duration of the flight. After check-in, the POC shall undergo a security check for items and substances prohibited for carriage by air. The passenger also needs to provide transport documents (the datasheet and certificate of registration) for the concentrator.

Medical oxygen

Aeroflot does not provide oxygen cylinders, but passengers may carry portable oxygen cylinders as long as each cylinder does not exceed 5kg in weight. Requests to carry the cylinders must be made no later than 72 hours before departure, and carriage will be confirmed after the request is granted. When making a request you will be asked to provide the following information:

  • Number of oxygen cylinders
  • Number of accompanying persons (medical professionals)
  • The presence of required additional medical equipment; its size and weight
  • Particular aspects of using the additional medical equipment (whether it is mains or battery powered, what type of batteries it uses)
  • Contact information

Passengers can carry oxygen bags for medicinal use if a medical certificate, authenticated with a seal, is provided. The oxygen bag shall not exceed the size limits established for carry-on baggage so that it can be safely stowed away under the seat in front during takeoff, descent and landing.

Passengers can carry portable aerosol oxygen cans fitted with breathing masks (oxygen-nitrogen mixture) for medicinal use without advance notice, if a medical certificate, authenticated with a seal, is provided.

After check-in, the oxygen therapy equiptment shall undergo a security check for items and substances prohibited for carriage by air. The passenger also needs to provide transport documents (the datasheet, certificate of registration, technical inspection certificate, and medical certificate authenticated with a seal) for the equiptment. 


https://www.aeroflot.ru/main/app/gb-en/ @aeroflot +7 (495) 380-35-85
Aigle Azur
Aigle Azur

Aigle Azur

We do not have an up to date oxygen policy for this airline. Please use the contact details on the right to speak to the airline directly.


http://www.aigle-azur.fr/ @AigleAzur 0 810 797 997 callcenter@aigle-azur.fr
Air Albania
Air Albania

Air Albania

Air Albania is able to provide oxygen to passengers. You need to inform them how many litres per hour/ the level of flow you require. You should also get written confirmation from a doctor that you require oxygen/the level of flow. This needs to be taken to an Air Albania sales office prior to travel.

Air Albania allows passengers to use their own Portable Oxygen Concentrators. You must get written confirmation from a doctor that you require this machine.


https://www.airalbania.com.al @AlbaniaAir +355 4 224 60 00
Air Alsie
Air Alsie

Air Alsie

Air Alsie are able to provide oxygen to passengers who require it. You should contact Air Alsie with a letter from your doctor. FAA approved portable oxygen concentrators (POC) are allowed on Air Alsie flights.


http://www.alsie.com/ +45 74 42 98 88 | op@alsie.com
Air Atlanta Icelandic
Air Atlanta Icelandic

Air Atlanta Icelandic

Air Atlanta Icelandic provide charter flights and do not have an up to date oxygen policy. You should contact the airline directly for further information.


http://www.atlanta.is/ +354 458 4000 info@airatlanta.com
Air Austral
Air Austral

Air Austral

Air Austral does not provide oxygen. Air Austral allows passengers to take portable oxygen concentrators on board its aircraft. These cannot be connected on board so passengers will need to have a sufficient amount of spare batteries for the entire duration of the flight. It will be necessary to present a medical prescription.
 
Passengers will need to obtain a medical agreement for use on board.
 
Passengers should contact HANDI AUSTRAL at 0825 950 974 or the Call Center at 0825 013 012 to make your reservation and to set up your request for assistance. 

 


http://www.air-austral.com/ +33 825 013 012 / +33 (0)825 950 974 handiaustral@air-austral.com
Air Belgium
Air Belgium

Air Belgium

If you plan to travel with  extra oxygen bottles please provide Air Belgium with all the necessary information. Evidence of medical clearance must be provided before travel when an oxygen bottle with an oxygen flow rating of more than 2 litres/minute is needed.

When a respiratory device is needed for your travel, please notify Air Belgium at least 72 hours before your flight, to ensure that you will be able to take your device on board.

Only approved portable oxygen concentrator are permitted on board. Please check if your oxygen generator is approved.

If further details are required you can refer to: https://www.faa.gov/about/initiatives/cabin_safety/portable_oxygen/or contact meda@airbelgium.com.

The following POCs are approved:

  • AirSep FreeStyle
  • AirSep LifeStyle
  • AirSep Focus
  • AirSep Freestyle 5
  • (Caire) SeQual eQuinox / Oxywell (model 4000)
  • Delphi RS-00400 / Oxus RS-00400
  • DeVilbiss Healthcare iGo
  • Inogen One
  • Inogen One G2
  • lnogen One G3
  • lnova Labs LifeChoice Activox
  • International Biophysics LifeChoice / lnova Labs LifeChoice
  • Invacare XPO2 / XPO100
  • Invacare Solo 2
  • Oxylife Independence Oxygen Concentrator
  • Precision Medical EasyPulse
  • Respironics EverGo
  • Respironics SimplyGo
  • Sequal Eclipse
  • SeQual SAROS
  • VBox Trooper
  • Be advised to bring spare batteries with you, but please check the limits on lithium batteries

    If you require your own personal oxygen tank, you must notify Air Belgium at least 72 hours before your flight's scheduled departure via meda@airbelgium.com


www.airbelgium.com/en @Airbelgium meda@airbelgium.com
Air Canada
Air Canada

Air Canada

Air Canada provides the option of bringing your own personal oxygen concentrator (with enough battery power for 1.5 times your total travel time), or passengers may purchase Air Canada's oxygen Medipak service with fees for this service varying between $220.00 and $1070.00 CAD/USD (based on flow rate, flight duration and the number of eligible segments in your itinerary). Air Canada requires passengers to provide at least 72 hours notice as well as medical approval for travel. Approved POCs must bear a label from the manufacturer to reflect that they have been tested to meet requirements for such devices set by the Canadian government.

Some exceptions to this policy apply:

  • The Medipak service is not available on Beechcraft 1900D (BEH) aircraft operated by Air Georgian and Exploits Valley Air
  • If you’re travelling with one of codeshare partners

Air Canada will reimburse certain customers for the oxygen they require for the on-the-ground portion of their itinerary. The portion eligible for a refund includes three hours of oxygen and time between connections.


http://www.aircanada.com/en/home.html @AirCanada 1-888-247-2262
Air Corsica
Air Corsica

Air Corsica

Passengers must make their request for assistance to the MEDA Air Corsica Service, at the time of booking and at least 48 hours before departure (or 72 hours during weekends and holidays). 

Personal Oxygen Concentrators

Use of personal oxygen concentrators is permitted on board, but Air Corisca must be notified at least 48 hours in advance. No medical approval is required but authorisation from the TEX department is mandatory if the equiptment contains a lithium battery. Air Corisca has a list of approved POCs, any other brands must be emailed as a special request to tex@aircorsica.com along with the safety data sheet attached. A power source cannot be provided during the flight and so passengers should consider battery life before boarding (the number of lithium batteries permitted may be limited, check this when making your booking).

Personal oxygen tanks

Passengers cannot use oxygen tanks but transport of personal oxygen tanks is permitted within the cabin under certain conditions:

  • They may not exceed a height of 65 cm
  • They must weigh less than or equal to 5 kg
  • They must have a safety system preventing accidental escape of the contents

Requests for oxygen tank transportation should be made at least 48 hour before deparure (or 72 hours during weekends and holidays).

Oxygen therapy provided by Air Corisca

Air Corisca provide oxygen therapy at a cost of €150 per kit and per leg of the journey. Medical clearance from an Air Corsica-registered doctor is mandatory for oxygen therapy at a rate exceeding 2l/min. If oxygen is needed permanently, namely on the ground and on the flight, the passenger must have a portable oxygen concentrator or a personal oxygen tank to use in the airport. Requests for oxygen therapy should be made at least 48 hour before deparure (or 72 hours during weekends and holidays).


http://www.aircorsica.com/ @aircorsica +33 (0) 4 95 20 95 20 meda@aircorsica.com
Air Dolomiti
Air Dolomiti

Air Dolomiti

POCs

Air Dolomiti requires a technical sheet to be approved from their Field Support Department and a MEDA document needs to be filled and approved.

CPAPS

If it doesn’t have batteries or if it won’t be used on board no technical sheet is required but only authorization. If it has batteries or if it will be used on board technical sheet and authorization is required.

Contact the airline for further information. 


http://www.airdolomiti.eu/special-assistance @Air_Dolomiti +39 045 2886140 salescenter@airdolomiti.it
Air Europa
Air Europa

Air Europa

Air Europa does not supply oxygen equipment for passenger assistance, but they do allow passengers to bring their own ventilator, respirator, CPAP machine or POCs onto their flights as long as they meet FAA guidelines. Air Europa accepts the transport of following portable oxygen concentrators:

  • AirSep FreeStyle
  • AirSep LifeStyle
  • Delphi RS-00400
  • Inogen One
  • Invacare XPO2
  • Respironics EverGo
  • SeQual Eclipse

They ask that the passenger notifies them at least 48 hours before departure, and to arrive at check-in an hour before the general public to allow accomodations. They ask that a medical certificate completed by the passenger's physician is provided, and must be dated within 10 days of the scheduled date of the passenger´s initial departing flight. Passengers must show up to the boarding gate at least 45 minutes before departure to board first and to be introduced to the cabin crew. Aircraft electrical power is not available for portable oxygen concentrators; therefore, make sure to have enough batteries for the duration of the flight, overlay and unforeseen delays.

Air Europa prohibits oxygen systems containing liquid oxygen, chemical oxygen generators, and non-certified or not duly identified equipment and/or cylinders containing oxygen devices, equipment and/or cylinders. Oxygen cylinders may be transported but not used in-flight. 


http://www.air-europa.com/ @AirEuropa +44 (0) 20 3499 1090
Air France
Air France

Air France

Oxygen Therapy provided by Air France

Air France can provide therapeutic oxygen on board - this service is available for a fee and must be requested during booking, no less than 48 hours before your departure. In most cases, passengers are offered a kit (Wenoll WS120) that has been specially designed for air travel. This system functions “on demand” (rather than providing “continuous” oxygen). The system is extremely compact, with 600 litres of oxygen, enabling passengers to travel safely on long-haul flights. As long as your oxygen needs do not surpass 2,8 liters per minute, you will not need any kind of medical certificate to use this equipment. Otherwise, you may be offered an alternative solution, if it exists. You will be asked for a medical certificate.

This service may not be available when departing from certain airports or on certain flights, passengers can find out if this is the case during booking.

Use of respiratory devices

Air France allows the use of POCs. These devices can be used throughout the entire flight, however, the aircrafts cannot always provide you with a power source. Therefore, Air France recommend that you verify your device's ability to power itself and come prepared with additional batteries.The number of lithium batteries authorized on board is limited; please seek more information during booking. They ask that they are notified at least 48 hours before departure of a passanger's need for use of respiratory devices. The following POCs are authorised for use of Air France aircrafts:

  • AirSep FreeStyle
  • AirSep LifeStyle
  • AirSep Focus
  • AirSep FreeStyle 5
  • Delphi RS–00400
  • DeVilbiss Healthcare iGo
  • Inogen One
  • Inogen One G2
  • Inogen One G3
  • Inova Labs LifeChoice
  • Inova Labs LifeChoice Activox
  • International Biophysics LifeChoice
  • Invacare XPO2
  • Invacare Solo2
  • Oxlife Independence Oxygen Concentrator
  • Oxus RS–00400
  • Precision Medical EasyPulse
  • Respironics EverGo
  • Respironics SimplyGo
  • SeQual Eclipse
  • SeQual eQuinox Oxygen System (model 4000)
  • SeQual Oxywell Oxygen System (model 4000)
  • SeQual SAROS
  • VBOX Trooper Portable Oxygen Concentrator units

Power Supplies

Seats in Air France's La Première/First, Business and Premium Economy long-haul aircraft (Airbus A330-A340-A380 and Boeing 747 and 777) are equipped with power outlets that enable you to plug in approved respiratory devices. However, Air France aircrafts do not have all types of power outlets needed to plug in respiratory devices on board. Power outlets are disabled before and during takeoff and landing. They can also be disabled at any time by the crew if necessary. If you wish to plug in an approved respiratory device, please check that its total wattage does not exceed 75W. Attempting to use a device whose wattage exceeds 75W will automatically disable the power outlet. Please bring batteries with you to maintain power even during periods when power outlets have been disabled. Please note: Air France aircraft do not have all types of power outlets needed to plug in respiratory devices on board. Please contact customer service before your departure for specific information. The power outlets available on our aircraft can be used to power any connected electronic device, but they cannot recharge these devices. 

Personal Oxygen Tanks

Air France allows the transport, but not the use of, personal oxygen tanks meeting the following requirements:

  • the height does not exceed 65 cm / 26 in maximum,
  • the weight is less than or equal to 5 kg / 11 lb,
  • they are equipped with a safety system that protects against the accidental discharge of their content.

Please give at least 48 hours notice if you plan on transporting a persnal oxygen tank.


https://www.airfrance.com/indexCom_en.html# @AirFranceUK 0207 660 2878 mail.saphir.en@airfrance.fr
Air Greenland
Air Greenland

Air Greenland

Air Greenland ask that if you will be needing oxygen during your flight, that you inform them in good time to discuss your needs. 


http://airgreenland.com/ +299 34 34 34 info@airgreenland.gl
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